How it works

Administration and Claim Procedure
 
In order to ensure that you receive the best possible administration and claims service, please follow the four simple steps below in the event of treatment being needed at Family Medical Practice.
 
1. Present your personal insurance card and if possible your table of benefits when you arrive for (or prior to) your first consultation.
 
2. Fill in the Payment Scheme form.
 
3. Check the claim form and invoice that Family Medical Practice provide after your treatment and sign it to confirm that you have received the treatment stated.
 
4. Settle any charges which relate to co-insurance, deductibles, or items excluded on your policy prior to leaving the clinic.
Others: